Cashless stadium

Mattioli Woods Welford Road is a cashless stadium. Once you have entered the stadium, card and contactless payments are the only methods of payment.

Ticket office

Matchdays

On matchdays the Ticket Office can be found at four red booths around the ground. These booths are open from midday on matchday, and are open until approx. 1 hour after the final whistle:

• Two can be found on the Plaza outside of our Tradeview Markets Stand.
• One can be found outside Gate 26 outside of our Mattioli Woods Stand.
• The final booth can be found on the corner of The Europcar Stand and The Breedon Stand.

Non-Matchdays

The Tigers ticket office is located in the Club Shop on the Plaza or via the Main Reception for non-match days and open Monday-Friday 10am-4pm.

Leicester Tigers Club Shop

Matchdays

The Club Shop on the Plaza will be open from 9am until approx. 1 hour after the final whistle.

A further Club Shop is located in The Europcar Stand. On a match day, there is also an outlet on the lower concourse of the Tradeview Markets Stand.

Non-Matchdays

The Club Shop in The Europcar Stand is open from 9am - 5pm. Monday - Saturday.

Turnstiles

Turnstiles open 90 minutes before kick-off.

Facilities

The Final Whistle bar in the Tradeview Markets Stand is open 3 hours before kick-off and can be accessed by anyone, including those without a matchday ticket, for food, drink and toilets. 

Bar and snack food outlets are open inside the ground in all stands from 90 minutes prior to kick-off, including Hot Dogs from Scrum Dog, Pies from Gubber Pie Co, beverages from Third Half Bar and various other food options from Blindside Kitchen.

Mattioli Woods Welford Road is a cashless stadium. Once you have entered the stadium, card and contactless payments are the only methods of payment.

Junior Tigers Club

The Junior Tigers Club VIP area opens two hours before kick-off and is held in the Final Whistle Bar so parents can relax and have a drink while the kids play! 

Become a JTC member and you can enjoy face painting, table tennis, arts and crafts, computer games as well as meeting and asking your favourite Tigers players questions! 

Our mascot Welford visits the JTC before he gets ready for the game so look out for a large tiger wearing Leicester Tigers kit and make sure you ask him for a 'Welfie' - he loves having photographs with his fans as well as giving out high fives. 

Matchday Mascot Ballot

Whether it's your first time or your 100th time, a great perk of the JTC is your chance to be a matchday mascot. Alternatively if your little one is too young to be a mascot they have the opportunity to be one of the Tigers Cubs that get to run on the pitch with Welford.

Big screen messages

If there is something extra special that you want to say to someone on the day, why not put it in lights. To book please phone the ticket office on 0116 319 8888 (option 2), or email [email protected] Please note that there is a charge of £20 for a scoreboard message and requests for match day messages close on the Wednesday prior to each game.

And finally...

Top Tips for a Great Day Out

1. Get here early and enjoy a full day out! Gates open 90 minutes before kick-off and the Final Whistle bar in the Tradeview Markets Stand is open 3 hours before kick-off.
2. Mattioli Woods Welford Road is a cashless stadium so remember that once you have entered the stadium, card and contactless payments is the only method of payment.
3. Remember to bring your tickets with you! If you have arranged to collect your tickets on the day, you can do so from the Ticket Office until two hours prior to kick-off, then at the ticket collection point on the plaza in front of the Tradeview Markets Stand.
4. Dress for the weather conditions, some areas of the stadium are exposed to the elements!
5. Don’t miss the pre-match entertainment, see our giant Flag Shake and watch the Guard of Honour go by to get you in the mood, starting 15 minutes before kick-off.
6. To gain a further insight into the match, purchase a Leicester Tiger Fan Radio to listen to the referee microphone and/or TV commentary, available in the Club Shop.
7. Look out for the Big Screen, showing a live feed of the game, and other highlights of the day.
8. Keep up to date with Tigers on matchdays with Matchday Live on the Leicester Tigers App and every day with Facebook, Instagram and Twitter/X.
9. Post-match enjoy a live band in the Final Whistle, the perfect end to a matchday at Mattioli Woods Welford Road.
10. Make the most of your half-time 15 minute break by enjoying our on pitch entertainment The Ultimate Big Boot!

Rugby basics (if you need it!)

The game

A full contact team game of 80 minutes, split into two 40 minute halves, officiated by a referee and two assistant referees. The attacking team moves forwards by kicking, passing or running with the ball in hand, but when the ball is passed it may not travel forwards.

The team

Winning the game

The object of the game is to score more points than the opposition. Points are accumulated through scoring a try (five points), a penalty (three points), a drop goal (three points) or conversion (two points).

• Try - a try is scored when the ball-carrier grounds the ball over the try line.
• Conversion - when a try is scored the team get the opportunity to kick a conversion, which is a free kick at goal from a point directly in line with where the try was scored.
• Drop kick - at any time during open play a player can attempt to kick the ball between the posts and over the bar using a drop kick.
• Penalty - a penalty can be awarded by the referee for a number of infringements. The team captain can choose either to kick for goal, kick for the touchline, take a scrum, or run with the ball in hand.
• Tackle - a tackle is when a player is in possession of the ball and is brought to the ground by a defender.
• Ruck - a group of players from each team, normally forwards, tries to push the other over the loose ball and move it back to their own side with their feet.
• Maul - when a ball-carrier is tackled, but held up then a maul may form. Here forwards from each side bind onto the ball-carrier and each other to work the ball back to their side using their arms and hands.

Set pieces

Set pieces are a way of restarting the game after the ball has gone out of play or an infringement has occurred.

• Lineout – the forwards form two opposing lines a metre apart, where the ball went out and the hooker throws it back into play. Both sides can compete equally for possession by jumping for the ball.
• Scrum – each team’s eight forwards bind together and try to push the opposition eight backwards in order to gain possession.